After three years of continuous refinement and rigorous review, TreeENT Shenzhen Campus successfully underwent its first certification audit for the second round of DNV international accreditation. This milestone marks a significant step forward for TreeENT in healthcare quality and safety management, demonstrating notable improvements in risk assessment, quality control, and patient safety, which earned high recognition from the audit experts.
TreeENT Shenzhen Campus consistently prioritizes medical safety. From group management to every department within the campus, all staff actively participate in quality improvement. By enhancing institutional systems, standardizing clinical processes, deepening vertical management modules, refining quality standards, and combining these with regular staff training and internal supervision/audit mechanisms, the campus has achieved systematic improvements in risk awareness and management quality. Particularly amidst significant growth in service volume, the campus proactively addressed challenges across environment, staffing, equipment management, and infection control, ensuring both optimal patient safety and service experience.
Each accreditation process is not merely an inspection but an opportunity for continuous improvement. During this audit, the DNV expert team engaged in in-depth discussions with the campus, fully affirming Shenzhen TreeENT's progress in medical safety while also providing valuable recommendations. Future efforts will focus on enhancing the visibility of communication processes between management and the campus, optimizing discharge management for surgical patients, further improving risk identification capabilities based on evidence, and continuously fostering a culture of safety. This professional guidance charts a clear path for TreeENT's next phase of high-quality development.
Ms. Xu Jinghuan, CEO of TreeENT, personally led the management teams from the Shanghai and Guangzhou campuses to participate throughout the audit for learning. She emphasized deeply integrating DNV's advanced international management concepts into daily medical operations to elevate the group's overall management standards. Simultaneously, Ms. Xu Jinghuan, on behalf of the entire TreeENT family, expressed sincere gratitude to the audit experts: "Over the past five years, DNV standards have provided solid support for the standardized and international development of TreeENT. It is precisely under the guidance of DNV standards and the support of the experts that TreeENT has been able to continuously advance in the ENT specialty field, earn patient trust, and build a strong reputation and credibility."
Moving forward, TreeENT Shenzhen Campus will take this accreditation as a new starting point, viewing every audit as a powerful engine for continuous improvement. We will persistently deepen medical quality management, optimize service standards, and build a trustworthy health harbor for every patient who walks through TreeENT's doors, continuously leading excellence in safety standards within the ENT specialty field!
