Recently, TreeENT Hangzhou successfully passed the DNV international accreditation review. This marks the first year of the second three-year certification period for the Hangzhou facility. The evaluation was conducted simultaneously by multiple authoritative Chinese and international experts divided into two groups: "Management & Medical Team" and "Physical Environment Team."
Notably, following the 2020 DNV outpatient system certification, this review represents another successful passing of DNV's high-level international healthcare quality accreditation for both Hangzhou Outpatient Department and Ambulatory Surgery Center service models.
As a globally leading authoritative certification body, DNV conducts triennial accreditation reviews for healthcare institutions, with continuously updated and upgraded evaluation standards. Each review becomes increasingly stringent to ensure medical institutions can more consistently safeguard patient safety.
Successfully passing the DNV international accreditation again demonstrates TreeENT's commitment to high-quality healthcare services and international standards in patient safety. It also represents significant recognition of the long-term efforts by all medical staff.
TreeENT Hangzhou has once again delivered an outstanding performance in the DNV review. The re-accreditation process, which began on February 21, applied DNV's latest evaluation standards encompassing over 1,000 measurement elements. During the two-day review, the team conducted comprehensive assessments across all areas including:
The evaluation included thorough inspections of all operational areas and daily workflows. Ultimately, the review team provided exceptionally high praise for TreeENT Hangzhou's overall outpatient services, with particular commendation for outstanding interdepartmental teamwork.
The review panel also set higher requirements for TreeENT Hangzhou Outpatient Department, urging comprehensive improvements in outpatient management services to further advance the high-quality development of the Hangzhou facility. The evaluation team expressed strong expectations for the future growth of TreeENT Hangzhou Outpatient Department.
Aligning with DNV standards, TreeENT Healthcare Group has strengthened its internal "training" to enhance medical service quality.
Since 2020, TreeENT Healthcare Group has actively promoted DNV international certification across all its facilities. The Hangzhou and Shenzhen branches have successively passed the review, demonstrating TreeENT's technical capabilities and standards in healthcare service quality. To continuously improve medical quality and clinical service levels, all TreeENT facilities consistently implement international standards in daily operations.
For this purpose, the group established an internal audit team. In the first quarter of this year, the team conducted comprehensive audits of the Shenzhen, Hangzhou, and Shanghai facilities, generating internal audit reports with feedback for each branch to facilitate targeted improvements. These measures better prepare the facilities for DNV international review while providing patients with safer and more reliable medical services.
As a newly established facility, the Shanghai branch consistently implements DNV standards, incorporating the essence of international healthcare service quality into every detail of outpatient services. This prepares the branch for its first DNV review scheduled in the second half of this year.
Under the guidance of DNV standards, TreeENT Healthcare Group will continue to optimize doctor-patient relationships within the industry and contribute to establishing service standards for the sector.
The principal leaders of TreeENT Healthcare Group stated that the organization has consistently pursued optimization and integration of premium medical resources while developing specialized clinical services. By strengthening collaborations with top-tier domestic hospitals and physicians, and establishing shared "Master Physician Studios," TreeENT has built a communication bridge connecting distinguished medical experts with patients.
This approach not only enables the continuous delivery of "safe, efficient, and compassionate" healthcare services to patients, but also drives comprehensive improvements in hospital management capabilities and integrated service quality across the entire institution.
Passing DNV's second international accreditation is not an endpoint for TreeENT Healthcare, but rather a starting point - the beginning of continuously upgraded services, evolving medical technologies, and further alignment with international standards as TreeENT progresses toward global excellence. Moving forward, TreeENT will persistently implement modern hospital management models through international standard systems. Every aspect - whether medical quality, facility environments, or service experience - will be developed according to global benchmarks across all campuses, ensuring ultimate responsibility for patients' health.
