Renshu Medical's innovative services have been included in the "2022 Digital Hea

The year 2022 witnessed continued transformation in China's healthcare industry landscape, with medical institutions facing significant pandemic impacts while also seeing the emergence of numerous exemplary enterprises. Against this backdrop, Arterial Network and Eggshell Research Institute jointly produced and released the "2022 Healthcare Services Innovation White Paper." This report explores the digital healthcare transformation process through four key dimensions: new insights in medical services, interpretation of innovation in specialized fields, case studies of medical service innovations, and industry trends.

In this white paper, Renshu Medical was selected for inclusion based on its innovative healthcare system featuring "upgraded minimally invasive techniques, adoption of advanced pain management concepts, and implementation of international standards."

With the continuous advancement of medical technology, the concept of "minimally invasive" has permeated all fields of surgical treatment. Compared with traditional surgery, minimally invasive surgery represents a new approach characterized by "small trauma, less bleeding, reduced pain, and faster recovery," making it highly favored by patients. As a specialized ENT diagnosis and treatment institution, Renshu Medical has introduced internationally advanced minimally invasive techniques and rapid recovery protocols in line with global clinical standards, developing dozens of minimally invasive procedures for common, frequently-occurring, and chronic diseases.

In establishing its minimally invasive surgery platform, Renshu Medical became one of China's first healthcare service providers to operate a comprehensive international day surgery center. In 2020, it obtained DNV International Healthcare Accreditation and was officially certified. This pioneering day surgery center model not only marks a significant milestone in Renshu Medical's journey toward becoming an international medical platform but also serves as a guiding and exemplary benchmark for the development of minimally invasive ENT techniques in China.

In terms of minimally invasive surgery management, Renshu Medical has adopted an internationally standardized approach. The entire minimally invasive surgery team consists of the attending surgeon, two anesthesiologists, and a professional nursing team. Before surgery, specialized physicians conduct precise and thorough evaluations to develop personalized minimally invasive surgical plans tailored to each patient. During the procedure, the team—comprising highly skilled attending specialists, experienced anesthesiologists, and a seasoned nursing staff—ensures comprehensive care and safety for the patient. Postoperatively, patients receive dedicated "three-to-one" follow-up care from an experienced specialist doctor, a senior nurse, and an exclusive customer service representative. This end-to-end process ensures minimal surgical trauma, shorter operation times, and faster recovery, enabling patients to safely and efficiently complete admission, surgery, observation, and discharge within 24 hours.

Notably, Renshu Medical has revolutionized the anesthesia process by moving beyond the traditional practice of patients meeting the anesthesiologist only on the day of surgery. Once a patient is scheduled for surgery, multiple preoperative anesthesia assessments are conducted. These evaluations allow the anesthesia team to thoroughly review the patient's condition, identify potential critical issues, and facilitate multidisciplinary consultations if needed. Additionally, the team implements the internationally advanced concept of "preemptive analgesia," providing comprehensive pain management throughout the entire process. Depending on the condition, patients may receive oral analgesics in advance to prevent nociceptive stimulation, reduce intraoperative inflammatory pain, and promote faster postoperative recovery. Post-surgery, the anesthesia team continues to monitor pain levels, administering timed analgesia rather than on-demand pain relief, thereby optimizing recovery and comfort.

This systematic approach underscores Renshu Medical's commitment to precision, safety, and patient-centered care in minimally invasive surgery.

Renshu Medical's minimally invasive surgery center has successfully performed thousands of high-quality procedures, helping numerous patients achieve rapid recovery while earning consistent praise from patients and their families.

Beyond its professional surgical innovations, Renshu Medical has transformed traditional hospital service models by implementing its efficient "3-1 Service System": 1 minute to schedule an expert appointment, 1 hour to complete consultation and examinations, and 1 day for surgery and discharge. Through fully scheduled appointments, specialized diagnostic processes, and standardized operational workflows, Renshu Medical enables patients to efficiently finish consultations and tests within one hour. For chronic conditions, the center provides comprehensive N-to-1 continuous care services, truly delivering modern medical care that is safe, efficient, and compassionate.

Established in 2016, Renshu Medical has been dedicated to the ENT specialty field for years, consistently providing high-quality medical services to patients. In 2022, after completing nearly 100 million yuan in Pre-B round financing, Renshu Medical accelerated its nationwide expansion. Centered in the Yangtze River Delta and Greater Bay Area, it has established a regional network covering East and South China, building an ENT specialty chain model of "1 specialty hospital + multiple minimally invasive surgery centers + N satellite clinics," serving over 50,000 patients annually across more than 10 provinces and cities. In the future, Renshu Medical will further expand its chain operations to achieve a tiered diagnosis and treatment network.

Selected as an innovative case in the "2022 Healthcare Services Innovation White Paper," Renshu Medical has made groundbreaking advancements in minimally invasive techniques, setting an example for many medical institutions. Leveraging its strengths in ENT specialty and minimally invasive surgery centers, Renshu Medical will continue to innovate in various aspects of healthcare services, including discipline development, management models, and platform creation. Guided by its core values of "safety, efficiency, and compassion," Renshu Medical is steadily turning its vision of patient-centered modern healthcare into reality.